Recensioni dei clienti a proposito del
Best Western Royal Hotel Caen

We stayed in the hotel between October 31st and November 1st for a short family holiday. We had been visiting Normandy the entire day, so we were pretty exhausted. We were given a nice room on the second floor with a nice view in the main square. We decided to go to sleep early as we had to wake up quite early the next day to visit the city. We didn’t manage to fall asleep for one second - the street was invaded by people screaming, setting off firecrackers and this went on for the entire night. The room was clearly not well isolated (they probably knew since they left us some earplugs in the night stand). The next morning, no excuses were made by the receptionist (and no attempt at compensating for the bad experience..) and we left the hotel pretty pissed off.
Needless to say our tour of the town was pretty much ruined.

Ps. When we confronted the receptionist, she told us we should have called the police when this happened. It was very late (2AM) and we sincerely hoped that the receptionist, hearing what was happening outside, had taken the situation under control.

Personnel, équipements, emplacement, parfaits

This is a great hotel overlooking Place de la Republique. It's an ideal location for exploring Caen. It's close to the Chateau, an easy walk to bus and tram stops and there are lots of restaurants nearby.

Our room overlooked the Square (which can be noisy at night but it was never bad enough to disturb us) with a small balcony. The room itself was large - enough room for suitcases - and comfortable. Wifi was flawless.

There is no restaurant but the hotel offers a very good breakfast buffet with a wide selection of hot and cold items. It never got crowded during our stay even when a large group checked in.

The water fountain in the lobby to refill your water bottle is a welcome idea.

Parfait et petit déjeuner au top
Merci

Ils sont rare ces lieux qui après une journée de travail compliquée qui ont la chance d’avoir une réceptionniste qui vous accueille avec un tel sourire que finalement vous pensez avoir passez la meilleure journée de votre carrière. Sandrine a été accueillante, rigoureuse et très sympathique elle dépasse de beaucoup ce que j’espérais de cette fin de semaine. Merci à elle.