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Best Western Royal Hotel
*** Hotel Caen Centre Normandy
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Best Western Royal Hotel
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Our health commitments

Dear customer,

We undertake to respect the directives and recommendations of the public authorities in force in the fight against COVID-19 in order to ensure your safety and that of our teams. We do everything possible to make your stay as pleasant and friendly as possible, while respecting these constraints.

We inform you that the sanitary pass and the wearing of a mask are not required to stay in the hotel. However, we advise you to wear a mask in case of cough, cold or similar symptoms.

These measures can be broken down as follows:
The members of the team commit themselves to:
  • Respect the directives and recommendations of the public authorities in force in the fight against COVID-19.
  • Respect the sanitary protocol. Use virucidal products. Respect barrier gestures and physical distancing.
  • Wear masks, disposable or washable gloves. Wash your hands with soap regularly.
  • Use hydroalcoholic gel.
  • Stand back in case of symptoms of COVID-19.
The client agrees to:
  • Respect all the instructions and the physical distance in force.
Reception and common areas
  • To provide customers with hydroalcoholic gels in the common areas.
  • Reinforcement of cleaning/disinfection procedures at points of contact: 5 times a day.
  • Systematic disinfection of room keys and the payment terminal.
  • Prefer payment by credit card and sending of invoice by email.
Reorganised breakfast: on reservation at the reception desk
  • The breakfast room is open. The buffet is set up accordingly:
    • Signposts for traffic;
    • Change of cutlery every 30 minutes;
    • Disinfection of contact points every 30 minutes maximum.
  • Reservation essential the day before before 10pm, specifying an arrival time. Dial 9.
  • The breakfast buffet is 14 euros per person, served from 6:00 to 10:00
  • An Express package at 7 euros is also available, consisting of a hot drink, fruit juice, fruit and pastries.
  • Complete cleaning/disinfection of the entire bedroom, bathroom and WC with virucidal products.
  • Will be cleaned only at the request of the client or every 2 days if long stay. The window must be open.
  • A set of clean towels is available every day on request.
  • Between each guest, systematic change of all linen and welcome products provided, including unused items.
We wish you a pleasant stay and remain at your disposal!
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Best Western
Royal Hotel
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